The All-in-one AI Assistant to Boost your Sales & Customer care

Most complete AI & Human Conversational Agent. Tailor-made Applications suite.
To boost your sales and automate your customer service 24/7.
Easy to install. Connected to your tools.
For Ecommerce | Corporate | Public sector

Personal AssistantOn your website
CoAgentInside your organisation
EcommerceCorporatePublic sector
Where is my order #BDR87467?
It shipped on 12 June and arrives tomorrow before 6 pm.
Order system · liveDelivery_policy.pdf
Public-facing assistant — for your customers and citizens
Personal AssistantOn your website
CoAgentInside your organisation
EcommerceCorporatePublic sector
I need a warm jacket for a trip to Norway.
Three that hold below -10 °C, in your usual size and in stock:

Down parka

€320

Quilted jacket

€180

Wool coat

€245
Public-facing assistant — for your customers and citizens
Personal AssistantOn your website
CoAgentInside your organisation
EcommerceCorporatePublic sector
Which plan fits a team of 50?
The Business plan covers up to 80 seats, with SSO and a dedicated success manager.
Book a demoSee pricing
Public-facing assistant — for your customers and citizens
Personal AssistantOn your website
CoAgentInside your organisation
EcommerceCorporatePublic sector
How do I renew my passport?
Bring your expiring passport, a recent photo, proof of address less than a year old and the tax stamp. Around three weeks.
Passport_renewal_procedure.pdf
Public-facing assistant — for your customers and citizens
Personal AssistantOn your website
CoAgentInside your organisation
SearchDraftGenerateAssist
Agent
What is our parental leave policy?
16 weeks fully paid for the primary carer, 4 weeks for the second parent.
HR_handbook_2026.pdf · p.14
Internal assistant — for your teams
Personal AssistantOn your website
CoAgentInside your organisation
SearchDraftGenerateAssist
Agent
Rewrite this in a formal register.
We kindly ask you to return the equipment before 30 June.
FormalNeutralCourteousTechnical
Internal assistant — for your teams
Personal AssistantOn your website
CoAgentInside your organisation
SearchDraftGenerateAssist
Agent
A service memo on the summer opening hours.
Draft ready — one page, built from your template.
Template_service_memo.docx
Export DOCXEdit
Internal assistant — for your teams
Personal AssistantOn your website
CoAgentInside your organisation
SearchDraftGenerateAssist
Client · 9:12
My permit request has had no reply for three weeks.
Suggested reply
Registered on 2 April under DP-2026-0412. The decision is due 2 May. No further document needed.
Planning_procedures.pdf · p.12
Approve & sendEdit
Internal assistant — for your teams
Assistant personnelSur votre site
CoAgentDans votre organisation
E-commerceEntrepriseSecteur public
Où en est ma commande n° BDR87467 ?
Elle est partie le 12 juin et arrive demain avant 18 h.
Système de commandes · en directPolitique_de_livraison.pdf
Assistant public — pour vos clients et vos usagers
Assistant personnelSur votre site
CoAgentDans votre organisation
E-commerceEntrepriseSecteur public
Il me faut une veste chaude pour la Norvège.
Trois modèles qui tiennent sous -10 °C, dans votre taille et en stock :

Parka duvet

320 €

Doudoune

180 €

Manteau laine

245 €
Assistant public — pour vos clients et vos usagers
Assistant personnelSur votre site
CoAgentDans votre organisation
E-commerceEntrepriseSecteur public
Quelle offre pour une équipe de 50 personnes ?
L'offre Business couvre jusqu'à 80 utilisateurs, avec SSO et un interlocuteur dédié.
Réserver une démoVoir les tarifs
Assistant public — pour vos clients et vos usagers
Assistant personnelSur votre site
CoAgentDans votre organisation
E-commerceEntrepriseSecteur public
Comment renouveler mon passeport ?
Ancien passeport, photo récente, justificatif de domicile de moins d'un an et timbre fiscal. Comptez trois semaines.
Procedure_renouvellement_passeport.pdf
Assistant public — pour vos clients et vos usagers
Assistant personnelSur votre site
CoAgentDans votre organisation
RechercherRédigerGénérerAssister
Agent
Quelle est notre politique de congé parental ?
16 semaines rémunérées pour le parent principal, 4 semaines pour le second parent.
Reglement_interieur_RH_2026.pdf · p.14
Assistant interne — pour vos équipes
Assistant personnelSur votre site
CoAgentDans votre organisation
RechercherRédigerGénérerAssister
Agent
Réécris ce passage en registre administratif.
Nous vous prions de bien vouloir restituer le matériel avant le 30 juin.
AdministratifNeutreCourtoisTechnique
Assistant interne — pour vos équipes
Assistant personnelSur votre site
CoAgentDans votre organisation
RechercherRédigerGénérerAssister
Agent
Une note de service sur les horaires d'été.
Document prêt — une page, construite depuis votre modèle.
Modele_note_de_service.docx
Exporter en DOCXModifier
Assistant interne — pour vos équipes
Assistant personnelSur votre site
CoAgentDans votre organisation
RechercherRédigerGénérerAssister
Client · 9h12
Ma demande de permis est sans réponse depuis trois semaines.
Réponse suggérée
Enregistrée le 2 avril sous la référence DP-2026-0412. La décision est attendue le 2 mai. Aucune pièce complémentaire requise.
Procedures_urbanisme.pdf · p.12
Valider et envoyerModifier
Assistant interne — pour vos équipes

Combining More sales and
Less tickets to manage

6x

Conversion increase

Average conversion increase compared to non users

Pre-sale advisory 24/7 helps users to confirm their purchase

85%

Less requests

Decrease in tickets to handle on your side as Cleed manages it

Significant time saved for your customer service team

+20%

Users satisfaction

User experience improvement  & interactive experience

Removal of all friction points and collection of behavioural data

Add an Expert of your sector
available 24/7 with our Generative AI

Engage with your visitors and ensure they leave with answers and recommendations

Make your ecommerce or corporate site conversational.
Combine with a Human interaction only when needed.
Maximise your sales & delegate your post sales.

Conversational AI Assistant - Product reciommendation
AI Agent Ecommerce - Conversation

Integrate a CoAgent to help your teams be 3x more productive

AI-Powered Dashboard (or widget) designed to help your customer care agents or your salespersons, with pre-written answers or recommendations.

Easily integrated to your tools
Endless customisation possibilities

Keep working with your usual tools, and reach high levels of specific features thanks to the unique modularity of our solution.

Logo Shopify
Logo Salesforce
Logo Prestashop
Logo Woo Commerce
Logo Zendesk
Logo Gorgias
Logo Hubspot
Logo Front

Integration

The Assistant can be easily integrated with your tools via API, allowing real-time access to back-office data, which is managed autonomously on our side.

Logo Insidy
Logo Moet Hennessy
Logo Manfield
Logo L'Exception
Logo Maison Francis Kurkdjian
Logo Gili's
Logo Ville de Levallois
Logo Formacast

Use Cases

Our Assistant has been embraced by our customers across diverse industries, from retail and luxury to various service sectors.

Get your knowledge base trained by our AI

No need to prepare Questions & Answers. We import all your data and train it on our system. We adjust parameters to your brand specificities. 
You simply test, validate & add 1 line of code.
We activate.

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Website Data (URLs Sitemap) & Catalogue (API)

No work needed on your side.
Website data scraped regularly & Catalogue connected in real time.

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External data (PDFs, Excel, Powerpoints, images, other sites…)

If more data can be added to the knowledge base, simply drag it to the knowledge base cloud and we manage the training.

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Optional : CRM Exchanges & CMS history

CRM data from certain exchanges can help our AI better understand how you manage processes and the language you use. CMS history provides insights into past purchases, enhancing product recommendations.

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Adjust autonomously : Tone of voice, parameters, brand updates

We configure the tone of voice and settings in our Admin platform. You can access and modify them, as well as update the knowledge base to keep it current.

Trusted by Industry Leaders

50+ Ecommerce and corporate sites chose us to manage their online customer journey and always found a dedicated support & reactivity mixed with innovation expertise

"Extremely fast and efficient in delivering a high-performance solution within the very tight deadlines."
Picture Erica Guries Moet Hennessy

Erica Guries

Senior Director Strategy
Moët Hennessy

"The tool has become indispensable to our customer service teams due to the significant gains in productivity and the provision of prompt and round-the-clock responses it offers."
Profile

Claire Nicolini

Digital Manager
Gili's Swimwear

"A remarkable ability to adapt the solution to meet customer needs. The solution has saved us significant time in customer service."
Picture Regis Pennel L'Exception

Regis Pennel

Director & Ecommerce director
L'Exception / Galeries Lafayette

"Our customer service teams were spending lots of time on tasks that could be automated. With Cleed.ai, we have collaborated to build the tool that fully meet our users expectations."
Profile

Bertrand Forget

Digital Manager
Ville de Courbevoie

"Very positive feedback on product recommendations with the tailor made Gift Finder. Great collaboration with our luxury brand."
Profile

Arnaud Voulot

VP Global Ecommerce
Maison Francis Kurkdjian

"We have been highly impressed by the quality of their AI responses and are thrilled about the ability to integrate a diverse knowledge base to further enhance the experience."
Profile

Marie Vansuyt

COO
ARBS

FAQ

Before booking a demo, make sure it will meet your requirements

What is Cleed.ai Personal Assistant, for Shopping and Customer service?
Blue Plus

Cleed.ai is a conversational, personalised SaaS solution powered by Generative AI, designed for e-commerce and corporate websites. Available 24/7, its Personal Assistant guides every visitor in real time throughout their journey: answering product questions, recommending the most relevant items based on individual needs and preferences, and removing barriers to purchase. More than a traditional chatbot, it acts as a digital sales advisor that understands your brand, product catalogue and business rules, with an à-la-carte range of applications including AI Live Chat, product advice, gift finders, omnichannel messaging, in-store video calls and fashion sizing recommendations.

How is it different from a traditional AI chatbot?
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A traditional chatbot mainly answers questions. Cleed.ai goes further by combining customer service, personalized product advice and conversion-focused features within a single conversational experience. It takes into account the shopper's browsing context, identifies their needs, recommends specific products from your catalogue and enables actions such as adding an item directly to the cart. Based on results observed across Cleed.ai clients, visitors who use the assistant can convert up to 6 times more than non-users.

Are you GDPR compliant ?
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Our Generative AI systems are GDPR and CCPA compliant. Personal data data won't be used to train or improve the AI model. All the data we manage is kept in France.

How long does it take to deploy?
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Most Cleed.ai assistants can be launched within a few hours to 2 days, depending on the specifications. We connect your product catalogue and website content, configure the assistant's tone, design and business rules, and test the experience with your team before going live. No development on your side: the technical integration requires only a single line of JavaScript.

What is included in the free trial?
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The 30-day free trial lets you test a Cleed.ai Personal Assistant using your real product catalogue and website content. It is the fastest way to evaluate the experience and measure its potential impact on engagement and conversion. Book a 30-minute call and we will show you Cleed.ai in action on a use case relevant to your brand.

Which sectors do you serve?
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Cleed.ai supports organizations across three main markets: e-commerce and retail, public-sector organizations and local authorities, and corporates and service providers. Our clients operate in sectors including fashion, beauty, food and beverages, tourism, education, healthcare, legal services and real estate. Each solution is customized to the organization's expertise, data, user journeys and tools.

What tasks can CoAgent help me with?
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CoAgent can support your teams with many time-consuming everyday tasks: drafting emails and documents, preparing meetings, producing minutes from your notes, summarising reports, translating content, conducting sector-specific research, and organising shared resources. Whatever the role, it helps people work more efficiently while leaving them in control of the final output.

Still have questions?

See our full FAQ or find the best way to contact us

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