Contextual prompts triggered by real signals of hesitation — not a pop-up that fires on every visitor after ten seconds.
Returning to the same product three times. Comparing two references back and forth. Stalling on the delivery section.
These behaviours are measurable, and they mean something. A prompt fired on a timer reaches everyone, including those who had already decided.
Cleed.ai reacts to behaviour instead. The Assistant speaks when the visitor is actually stuck, and stays silent otherwise.
Triggered by behaviour, not a timer
Repeated visits, back-and-forth comparison, stalled journeys.
The signal decides, not the clock.
Offers what the visitor is missing
A size guide to someone stuck on sizing.
The right help, or no help at all.
Recovers baskets in context
The conversation resumes where it stopped, with the reason for the hesitation still on screen. No waiting for tomorrow's email.
Targeting is what separates reengagement that converts from reengagement that annoys. By reading real hesitation signals, Cleed.ai intervenes only where an intervention helps.
Limits are configurable, and a visitor who dismisses a prompt is not prompted again during the session.
Reengagement uses the same knowledge base and tone as the rest of the Assistant. The visitor experiences one conversation, not a separate campaign.
Impact is compared with visitors who received no prompt, so the uplift is attributable rather than assumed.
Visitors leave for reasons you can see coming:
A basket filled, then left untouched
A product visited three times without a decision
Here is what changes with targeted reengagement: