Integrations
The Assistant can easily integrate your tools via API to retrieve back-office data in real time and autonomously.
Shopify
Integrates with Shopify for instant customer support and personalized shopping, accessing real-time product data via API.
PrestaShop
Integrates with PrestaShop to optimize e-commerce, offering product suggestions and quick support via real-time API access.
WooCommerce
Integrates with WooCommerce to enhance e-commerce capabilities, providing real-time support and personalized shopping experiences through API access to store data.
Salesforce
Connects with Salesforce to automate lead generation and enhance CRM, utilizing real-time data through API integration.
HubSpot
Connects with HubSpot to enhance marketing and sales efforts, utilizing real-time CRM data and lead management through seamless API integration.
Zendesk
Connects with Zendesk to streamline customer service, enabling automated ticket management and support through API-driven real-time data integration.
Gorgias
Integrates with Gorgias to improve customer support, offering automated responses and issue resolution via direct API access to customer inquiries.
Front
Integrates with Front to centralize customer communication, streamlining email and message management with real-time data access via API.
Easiware
Connects with Easiware’s omnichannel helpdesk to enhance customer service, leveraging the 360-degree customer view and automated ticket routing for a seamless, highly personalized support experience.
Magento
Connects to Adobe Commerce (Magento) for real-time catalogue, stock and order data, supporting multi-store and multi-currency setups.
BigCommerce
Reads BigCommerce catalogue, inventory and orders via API to answer product questions and track deliveries in real time.
SAP
Retrieves product, stock, pricing and order data from SAP in real time so answers always reflect the system of record.
Algolia
Queries your Algolia index directly, turning natural-language questions into ranked, faceted search results the assistant then explains.
Freshdesk
Resolves tier-one requests in conversation and creates structured Freshdesk tickets, escalating to agents with full context attached.
Aircall
Extends the assistant to the voice channel with Aircall, qualifying and routing calls with context already gathered.
Brevo
Pushes contacts and conversation-based preferences into Brevo, triggering email and SMS follow-up sequences automatically.
Klaviyo
Enriches Klaviyo profiles with preferences and product interest gathered in conversation, so segmentation reflects stated intent.
Narvar
Covers tracking and returns in one conversation using Narvar data, guiding shoppers through the returns process step by step.
Shipup
Handles post-purchase delivery questions autonomously using live Shipup tracking data, absorbing “where is my order” volume.
Microsoft 365
Works across OneDrive, Outlook and Teams to retrieve information, draft replies and generate documents inside Microsoft 365.
SharePoint
Reads SharePoint document libraries and answers staff questions with sourced links, respecting existing permissions.
OpenAgenda
Gives the assistant live access to your OpenAgenda calendar, answering what-is-on questions that stay accurate as the programme changes.
Apidae
Draws on the Apidae tourism network for places, events, opening hours and local services, in conversation rather than search.
Calaméo
Makes Calaméo publications searchable in conversation, so visitors get answers directly instead of a document to open.
Salesforce Commerce Cloud
Connects to Salesforce Commerce Cloud for live catalogue, stock and order data across every storefront and locale.
Wix
Connects to your Wix store for product, stock and order data, answering shoppers directly on your site.
Lengow
Uses your Lengow product feed as a clean, structured catalogue source for accurate product answers.
Intercom
Hands complex requests over to your Intercom inbox with the full conversation and customer context attached.
Microsoft Dynamics
Reads and updates Microsoft Dynamics 365 records so every conversation is personalised and logged in your CRM.
Mailchimp
Adds contacts and conversation-based interests to your Mailchimp audiences for targeted follow-up campaigns.
Brings the assistant to WhatsApp Business, answering customers on the messaging app they use every day.
Answers Instagram direct messages and comments with the same assistant that runs on your website.
Messenger
Answers Facebook Messenger conversations from your page with the same assistant and shared history.
Email (Gmail & Outlook)
Connects your support mailbox so the assistant can answer, draft or route incoming emails.
SMS (Twilio)
Adds SMS as a channel through Twilio, for two-way conversations and notifications.
AfterShip
Answers “where is my order?” with live AfterShip tracking data across hundreds of carriers.
OneStock
Uses OneStock order and store-stock data for accurate answers on availability, click & collect and order status.
Trustpilot
Brings Trustpilot ratings into the conversation and invites satisfied customers to leave a review.
Avis Vérifiés (Skeepers)
Uses Avis Vérifiés product reviews to answer shoppers with real customer feedback.
Yotpo
Uses Yotpo reviews and ratings to support product recommendations in conversation.
Google Drive
Syncs documents from Google Drive into the knowledge base, kept up to date automatically.
Notion
Uses your Notion pages and databases as a living knowledge base for the assistant.
Confluence
Turns your Confluence spaces into a searchable knowledge source for customers and staff.
Google Analytics 4
Sends assistant events to GA4 so you can measure engagement and conversions driven by conversations.
Matomo
Tracks assistant engagement and conversions in Matomo, a privacy-friendly analytics alternative.
Google Tag Manager
Deploys the assistant and its tracking events through Google Tag Manager, without touching your site code.
Axeptio
Respects the consent choices collected by Axeptio before loading tracking or personalisation.
Didomi
Respects the consent choices collected by Didomi before loading tracking or personalisation.
