Integrations

The Assistant can easily integrate your tools via API to retrieve back-office data in real time and autonomously.

Microsoft 365

Works across OneDrive, Outlook and Teams to retrieve information, draft replies and generate documents inside Microsoft 365.

SharePoint

Reads SharePoint document libraries and answers staff questions with sourced links, respecting existing permissions.

OpenAgenda

Gives the assistant live access to your OpenAgenda calendar, answering what-is-on questions that stay accurate as the programme changes.

Apidae

Draws on the Apidae tourism network for places, events, opening hours and local services, in conversation rather than search.

Ciril

Connects to Ciril business systems so answers on local-authority procedures and services draw on live data, for residents and staff alike.

Calaméo

Makes Calaméo publications searchable in conversation, so visitors get answers directly instead of a document to open.

Narvar

Covers tracking and returns in one conversation using Narvar data, guiding shoppers through the returns process step by step.

Shipup

Handles post-purchase delivery questions autonomously using live Shipup tracking data, absorbing “where is my order” volume.

Klaviyo

Enriches Klaviyo profiles with preferences and product interest gathered in conversation, so segmentation reflects stated intent.

Algolia

Queries your Algolia index directly, turning natural-language questions into ranked, faceted search results the assistant then explains.

3dcart

Connects to 3dcart for product, stock and order data, answering availability questions and recommending related products.

Aircall

Extends the assistant to the voice channel with Aircall, qualifying and routing calls with context already gathered.

Brevo

Pushes contacts and conversation-based preferences into Brevo, triggering email and SMS follow-up sequences automatically.

Freshdesk

Resolves tier-one requests in conversation and creates structured Freshdesk tickets, escalating to agents with full context attached.

SAP

Retrieves product, stock, pricing and order data from SAP in real time so answers always reflect the system of record.

BigCommerce

Reads BigCommerce catalogue, inventory and orders via API to answer product questions and track deliveries in real time.

Magento

Connects to Adobe Commerce (Magento) for real-time catalogue, stock and order data, supporting multi-store and multi-currency setups.

Easiware

Connects with Easiware’s omnichannel helpdesk to enhance customer service, leveraging the 360-degree customer view and automated ticket routing for a seamless, highly personalized support experience.

Shopify

Integrates with Shopify for instant customer support and personalized shopping, accessing real-time product data via API.

Salesforce

Connects with Salesforce to automate lead generation and enhance CRM, utilizing real-time data through API integration.

PrestaShop

Integrates with PrestaShop to optimize e-commerce, offering product suggestions and quick support via real-time API access.

WooCommerce

Integrates with WooCommerce to enhance e-commerce capabilities, providing real-time support and personalized shopping experiences through API access to store data.

Zendesk

Connects with Zendesk to streamline customer service, enabling automated ticket management and support through API-driven real-time data integration.

Gorgias

Integrates with Gorgias to improve customer support, offering automated responses and issue resolution via direct API access to customer inquiries.

HubSpot

Connects with HubSpot to enhance marketing and sales efforts, utilizing real-time CRM data and lead management through seamless API integration.

Front

Integrates with Front to centralize customer communication, streamlining email and message management with real-time data access via API.

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