A conversational Product Finder that asks the right questions, understands the answers, and puts the right product in front of the shopper — whether they're buying for themselves or for someone else.
Seventy percent of carts are abandoned at the decision stage. Not because the product isn't there, but because the shopper can't tell which one is right for them. A search bar returns matches. A filter narrows a list. Neither of them asks what the purchase is actually for. In store, a salesperson would ask three questions and hand over the right item. Online, that conversation never happens. Gift buying makes it worse: the shopper is choosing for someone whose size, taste and preferences they only half know. Every product page they open increases the doubt.
The Product Finder opens a short, branded conversation from any page — a homepage banner, a category page, a product page, or a dedicated landing page. It asks about occasion, budget, recipient, style or use case, then returns a ranked carousel of products with an add-to-cart button on each. Every question adapts to the previous answer. Nothing is asked twice. The shopper reaches a decision in under a minute instead of opening eleven tabs. The decision tree follows your merchandising logic, the scoring is yours to control — soft or strict matching, weighted values per option, right down to individual products and best-sellers.
Beauty and fragrance: match by skin type, concern, olfactory family and intensity. Fashion: combine style preference with our size advice module to remove the two biggest sources of hesitation at once. Food and fine grocery: guide by occasion, taste profile, dietary constraint and budget. Home and decoration: filter by room, dimensions, material and style. Tools and equipment: route by application, skill level and compatibility. Tourism and experience: match by traveller profile, season and party size.
Your merchandising logic, not a generic quiz. Branch on any attribute — occasion, budget, skin type, room, skill level, recipient — and control the scoring yourself, from soft or strict matching down to individual products and best-sellers. You decide what gets surfaced, and when.
Real-time API connection, product feed or CMS export, with multi-country catalogues and multi-currency supported. Stock and price stay accurate, so the assistant never recommends something you can't ship.
Usage, completion rate, products viewed, products clicked, add-to-cart and conversion — tracked per journey and per question, so you can see exactly where shoppers hesitate and adjust the tree accordingly.
One line of code. No development on your side, no site rebuild. We connect your catalogue by real-time API, product feed or CMS export, build the decision tree with your team, and adapt the design to your brand — desktop and mobile. You test on a pre-production link before go-live, and a dedicated Customer Success manager tracks usage, completion, add-to-cart and conversion after launch.
