Cleed.ai is a conversational, personalised SaaS solution powered by Generative AI, designed for e-commerce and corporate websites. Available 24/7, its Personal Shopping Assistant guides every visitor in real time throughout their journey: answering product questions, recommending the most relevant items based on individual needs and preferences, and removing barriers to purchase.
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More than a traditional chatbot, Cleed.ai acts as a digital sales advisor that understands your brand, product catalogue and business rules. Its modular, à-la-carte approach brings together a comprehensive range of applications—including AI Live Chat, AI Product Advice, Decision Trees, Gift Finders, WhatsApp-style omnichannel support, in-store video calls and fashion sizing recommendations—to deliver a seamless customer experience, increase conversion and reduce customer service costs.

A traditional chatbot mainly answers questions. Cleed.ai goes further by combining customer service, personalized product advice and conversion-focused features within a single conversational experience.

It can take into account the shopper's browsing context, identify their needs, recommend specific products from your catalogue and enable actions such as adding an item directly to the cart. Its tone, responses and recommendations are tailored to your brand identity, expertise and commercial objectives.

Based on results observed across Cleed.ai clients in 2025, visitors who use the assistant can convert up to 6 times more than non-users.

Cleed.ai supports organizations across three main markets: e-commerce and retail, public-sector organizations and local authorities, and corporates and service providers. Our clients operate in sectors including fashion, beauty, food and beverages, tourism, education, healthcare, legal services and real estate.

Our AI assistants can help customers choose products, guide citizens through public services, or support employees with internal knowledge and business processes. Each solution is customized to the organization's expertise, data, user journeys and tools.

Most Cleed.ai assistants can be launched within a few hours to 2 days, depending on the specifications. We connect your product catalogue and relevant website content, configure the assistant's tone, design and business rules, and test the experience with your team before going live.

No developement on your side. The technical integration is lightweight, requiring only a single line of JavaScript, and our team supports you throughout the entire deployment process.

Our Generative AI systems are GDPR and CCPA compliant. Our cloud services are ISO 27001 certified. Your data won't be used to train or improve the AI model. All the data we manage is kept in France.

Volumes of usage and conversion metrics, global and per discussion.
Most used terms. Follow-up of discussions not finding the perfect answer, to bring continuous improvement (customer service advisory).
An analysis of the correlation between your tickets decrease to manage and our increase in managed requests (at a much lower cost, notably thanks to automation but also externalisation of customer service management).

Yes. Regular review sessions of the KPIs and improvement axis are included.
Availability 7/7 to answer all your requests.
Up to advisory in UX optimisations of your website.

The 30-day free trial lets you test a Cleed.ai Personal Shopping Assistant using your real product catalogue and website content. It is the fastest way to evaluate the experience and measure its potential impact on engagement and conversion.

Of course. Book a 30-minute call with our team and we will show you Cleed.ai in action through a use case relevant to your brand.

You will discover the customer experience, the management dashboard, performance and conversion tracking, A/B testing capabilities, and how the assistant can be deployed across your website and additional conversational channels.

CoAgent can support you with many time-consuming everyday tasks: drafting emails and documents, preparing meetings, producing minutes from your notes, summarising reports, translating content, conducting sector-specific research, and organising shared resources.

Whatever your role, it helps you work more efficiently while leaving you in control of the final output — so you can focus on the tasks that require your expertise and judgement.

No. You can interact with CoAgent in natural language, just as you would with a colleague. Simply describe what you need, provide any useful context, and refine the result through follow-up instructions.

Yes. CoAgent can assist teams across a wide range of departments and use cases. The more context you provide — such as your objective, audience, preferred format or tone — the more relevant and tailored its response will be.

No. CoAgent is designed to support your work, not replace your judgement. It can help you save time, structure information and produce an initial draft, but you remain responsible for reviewing, validating and approving the final result, particularly for sensitive or official content.